We understand that it is a very important undertaking to order a dress, and our cancellation policy was formulated with this in mind. Please be informed that after placing your order, there is still time to change your mind. For details, please refer to our cancellation policy below.
1. Orders cancelled within 6 hours of payment confirmation will be eligible for a full refund.
2. Orders cancelled within 6 to 24 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 50% of product purchase price.
3. Personalized orders can not be cancelled
5. Once your order has been shipped, it can no longer be cancelled.
If you have any questions regarding this Cancellation Policy, you should contact our Customer Service Department by email at firstname.lastname@example.org